Returns & Exchanges

At Fueguia 1833, we strive to ensure your olfactory experience is exceptional; however, if you are not satisfied with your purchase, we accept returns of unopened and unused products within 14 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our concierge team via the online portal or email with your order number and reason for return to receive a Return Authorization.

• 2.
  Secure Packaging

  Ensure the fragrance is in its original, sealed cellophane packaging and place it securely in the original shipping box to prevent damage during transit.

• 3.
  Shipping

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Inspection and Refund

  Once our laboratory verifies the product's condition, a refund will be issued to your original payment method within 7 to 10 business days.